How-to guide

Switching from Twilio to Digital Samba: A Seamless Migration Guide

4 min read

March 5, 2024

Relying on a third-party service provider as part of your core business strategy is always risky, especially when the service is deeply integrated into your technology stack. Twilio recently announced that it will end-of-life (EOL) its Programmable Video service on December 5, 2024, stating that investments into the video service no longer align with the future vision of the organisation.

Companies affected by this abrupt change in Twilio's strategy are left scrambling to find a viable alternative to prevent disruption to their operations. If you are one of those companies, Digital Samba would like to throw its hat into the ring by offering the Digital Samba Embedded service as a solution to your problem. Our philosophy towards integration differs slightly from Twilio's, and you will appreciate the simplicity it brings. Video is what we do, and with a 20+ year history, we are here to stay.

Let's explore how Digital Samba's commitment to simplicity through a prebuilt, low-code approach can have you up and running in no time.

Table of Contents

The Digital Samba Embedded advantages
50% off for 12 months for Twilio users
Why choose Digital Samba over Zoom?
Getting started with Digital Samba

The Digital Samba Embedded advantages

Digital Samba offers video conferencing solutions designed to simplify and enhance the experience of businesses, developers, and end-users alike.

Discover the unique features of Digital Samba that position it as a great alternative to Twilio for all your video conferencing needs.

Prebuilt solution

Digital Samba Embedded provides a ready-to-use solution, minimising the need for extensive coding and design work. Our prebuilt, feature-rich solution ensures a quick and efficient integration, saving valuable time and resources. We host this turn-key service for you, so you don’t have to worry about infrastructure headaches.

Privacy-first

Digital Samba is designed with privacy and security in mind. Ensuring compliance with GDPR, the solution incorporates robust security features, including TLS and end-to-end encryption. We guarantee a secure and trustworthy video conferencing experience.

Transparent pricing and volume discounts

We offer a transparent pricing structure with no hidden fees, giving you a clear understanding of the costs involved. We provide volume discounts, which is particularly interesting if you are switching from Twilio and already have significant usage.

50% off for 12 months for Twilio users

At Digital Samba, we understand that transitioning from one communication platform to another requires careful consideration and carries certain switching costs. To help ease the burden, we would like to offer a special deal exclusively to Twilio customers.

When you partner with Digital Samba, enjoy a 50% discount on any Digital Samba plan for the entire first year of your subscription. The offer comes with no hidden conditions or restrictions.

Whether you’re a small business or a large enterprise looking for a Twilio alternative, we hope this discount offers some relief during the migration period and beyond.

Are you ready to migrate from Twilio to Digital Samba?

Experience all the benefits of Digital Samba's Embedded solution — from the prebuilt simplicity to the robust security features — at half the cost for an entire year!

Why choose Digital Samba over Zoom?

As you consider Twilio’s official recommendation to switch to Zoom’s Video SDK, the importance of exploring solutions that better align with your distinct needs cannot be overstated. While Zoom's dominance in the video conferencing market is undeniable, its focus is not on embedded solutions.

Digital Samba specialises exclusively in embedded solutions and is positioned as one of the most feature-rich embedded video conferencing products on the market.

Here are the key aspects that differentiate us from Zoom:

Embedded look & feel

Although Zoom has a web-based Video SDK, it does not support the features required to give a fully integrated “non-Zoom” look & feel. Digital Samba Embedded offers a video SDK developed specifically for web-based applications, allowing you to configure and customise the video conference to fit your branding needs.

WebRTC video & audio

Zoom’s proprietary implementation for real-time video and audio works great in its standalone application, but in the world of web-based applications, WebRTC delivers the best performance. Mixing the two technologies requires Zoom to jump through technical hoops, leading to subpar performance. Digital Samba Embedded fully embraces the open WebRTC standard and is a better choice for embedded web-based video solutions when it comes to performance and reliability.

Migration support

Zoom provides extensive migration guides, but they will only offer the personalised migration support you may need to a select few. With Digital Samba, you have an integration team at your disposal to guide you every step of the way. Your success is our success.

Browser support

Zoom was built to be used as a standalone application. While you can run Zoom in a browser, its implementation seems like a secondary consideration. Digital Samba Embedded is inherently browser-based and works on mobile browsers. It ensures a consistent and fully responsive user experience across all popular browsers.

Getting started with Digital Samba

Migrating from Twilio to Digital Samba

Making the switch to Digital Samba is straightforward, and we're here to help guide you through the process.

Here's how you can get started:

Sign up for a free account: Start by signing up for a free Digital Samba account. Experience our embedded video conferencing solution with no upfront costs using our Free plan.
Explore developer docs: Explore our comprehensive developer documentation to discover the full potential of Digital Samba Embedded. Learn how our low-code approach can simplify your integration process.
Quick migration guide: For a smooth transition, check out our quick migration guide. This article provides valuable insights and step-by-step instructions to ensure a hassle-free migration from Twilio to Digital Samba Embedded.

At Digital Samba, we're dedicated to making your transition seamless, efficient, and cost-effective. Sign up today and enhance your video conferencing experience with Digital Samba Embedded!