Data privacy and data security
How we protect your data and meet our compliance obligations.
We have documented and formalised our Technical and Organisational Measures (TOMs), rigorously reviewed our policies and processes, and established a comprehensive Data Processing Agreement (DPA). These measures are continuously monitored, reviewed, and strengthened as our platform evolves and as data protection, security, and regulatory landscapes continue to develop. Our business model is straightforward: we sell software, not data.
Technical and Organisational Measures
Our TOMs safeguard the confidentiality, availability, integrity and resilience of personal data. These measures are documented in our Data Processing Agreement.
Data Processing Agreement
Our DPA sets out our responsibilities and obligations when we process personal data on behalf of our customers. It covers data processing activities, confidentiality and security measures, use of sub-processors, international data transfers, data breach notifications, data retention, audit rights, and more.
If you require a countersigned copy for your records, please contact us.
Security White Paper
Our Security White Paper gives you a practical overview of how we apply our data security practices across our platform and organisation, from protocols and hosting locations to security features and incident management.
Contact us
If you want more information or wish to exercise your rights under GDPR, please get in touch and our support team will be happy to help.
You can also consult our legal information page where you will find our agreements, policies and notices.
