Best Video Conferencing Software

7 min read
Dec 6, 2024

As remote work and virtual communication continue to dominate the business landscape, video conferencing has become an essential tool for teams across the globe. With the surge in demand for video meetings, webinars, and online collaboration, businesses are presented with a wide array of video conferencing software options. But with so many platforms to choose from, how do you select the one that best fits your business needs?

In this guide, we will explore the top video conferencing software for 2025, outlining their key features, pros, and cons to help you make an informed decision.

Top 7 Video conferencing software for 2025

  1. Digital Samba
  2. Zoom
  3. GoToMeeting
  4. RingCentral
  5. Discord
  6. Jitsi
  7. Dialpad

Digital Samba

digitalsamba-logo

Digital Samba is a robust and secure video conferencing solution designed for businesses that need reliable and flexible communication tools. Headquartered in Europe, Digital Samba offers a high degree of customisation and privacy compliance, making it a strong choice for businesses looking for secure, white-labelled video conferencing solutions.

Key features:

  • Web-based: No need for attendees to download additional apps, ensuring a seamless experience.
  • GDPR compliance: As a European-based company, Digital Samba adheres to the strictest data protection standards, offering full GDPR compliance.
  • Highly customisable: Businesses can white-label the platform, adjusting branding, layout, and user interface to align with their corporate identity.
  • Developer-friendly: With a full API and CDN, developers can easily integrate the platform into their existing software solutions.
  • Flexible pricing: Starting with a free plan and tiered options that scale with your needs.

Pros:

  • 100% secure with GDPR-compliant infrastructure
  • Easy to integrate via API and CDN
  • Flexible and customisable, perfect for brand-focused businesses

Cons:

  • Some advanced features are limited in the basic version
  • May not be as widely known as larger competitors

Pricing:

  • Free option (up to 100 attendees)
  • Paid plans start from €99/month for the Create plan

Zoom

Zoom is one of the most popular video conferencing platforms in the world, primarily known for its ease of use. However, its widespread adoption comes with several drawbacks.

Key features:

  • Widely Rrcognised: Easy to use, and most people are familiar with it, which makes it convenient for external meetings.
  • High scalability: Can accommodate up to 1,000 participants for large webinars.
  • Breakout rooms: Allows organisers to split participants into smaller groups, a feature useful for workshops or discussions.

Pros:

  • Reliable infrastructure and a widely trusted brand
  • Free tier available for basic video calls
  • High scalability for large meetings and events

Cons:

  • Security issues: Despite its popularity, Zoom has been the target of frequent security breaches, such as “Zoom bombing.” This makes it less ideal for businesses with high security needs.
  • Lack of customisation: Zoom doesn’t offer much flexibility when it comes to custom branding, which can be limiting for businesses looking to personalise their experience.
  • Popularity: Being so widely used means Zoom is constantly targeted by hackers, increasing the risk for businesses that require more control over security.

Pricing:

  • Free plan available
  • Paid plans start at $149.90/year for the Pro plan

GoToMeeting

GoToMeeting Top 7 video conferencing software for 2022

GoToMeeting is a well-established video conferencing platform that’s favoured by many businesses for its reliability and solid feature set. However, its pricing can be a barrier for smaller businesses.

Key Features:

  • Meeting transcripts: Automatically generates transcripts of meetings for easy reference.
  • Integrations: Works well with other tools such as Microsoft Office 365, Salesforce, and Google Workspace.
  • Affordable for small Teams: Pricing is reasonable for smaller teams and businesses.

Pros:

  • Strong integrations with other business applications
  • Simple and easy-to-use interface
  • Automatic meeting transcription feature is a plus

Cons:

  • No free plan: Unlike some competitors, GoToMeeting doesn’t offer a free tier, which can be off-putting for businesses on a budget.
  • Upselling: GoToMeeting is part of a larger ecosystem, and businesses are often encouraged to purchase additional services from the GoTo suite, which can lead to unexpected costs.

Pricing:

  • Professional plan: $12/month
  • Business plan: $16/month
  • Enterprise packages are available upon request

RingCentral

RingCentral Top 7 video conferencing software for 2022

RingCentral is primarily a unified communications platform that combines video conferencing, messaging, and phone services into one. It’s a good option for businesses looking for a comprehensive communication solution, but it’s not ideal for those who only need video conferencing.

Key features:

  • All-in-one solution: Offers video meetings, voice calling, and team messaging in one platform.
  • Ease of use: Simplifies communication by providing one central hub for all company communication needs.
  • Good for SMBs: Affordable for small and mid-sized businesses, particularly those that need phone systems integrated with video.

Pros:

  • Streamlined communication tools all in one place
  • Easy-to-use interface with a minimalistic design
  • Great for businesses with call centres

Cons:

  • No free plan: RingCentral doesn’t offer a free tier.
  • Limited focus on video: RingCentral’s video conferencing is solid, but it’s not as specialised or feature-rich as some other platforms that focus exclusively on video meetings.

Pricing:

  • Essentials plan: $19.99/month
  • Standard plan: $27.99/month
  • Premium plan: $34.99/month

Discord

Discord Top 7 video conferencing software for 2022

Originally created for gamers, Discord has become a go-to platform for community-based communication, particularly among freelancers, marketers, and start-ups. While it’s free, it’s not suited for businesses that need a professional, secure platform.

Key features:

  • Free to use: No cost to access the platform, making it attractive for small teams or non-profits.
  • Community-centric: Offers features like chat channels, voice rooms, and live streaming.
  • Customisable: You can create private servers with various user permissions.

Pros:

  • Free with no hidden costs
  • Simple to set up and manage
  • Great for community-building and informal meetings

Cons:

  • Lacks professionalism: Not designed for business use, making it unsuitable for corporate or client-facing environments.
  • Security risks: Due to its openness and the data it collects, Discord is more vulnerable to security threats like hacking and trolls.
  • Unstable: Its infrastructure is not as reliable as business-focused platforms and has suffered from outages in the past.

Pricing:

  • Free for basic use
  • Discord Nitro: $9.99/month for additional features

Jitsi

Top 7 video conferencing software for 2022 jitsi

Jitsi is an open-source video conferencing platform that allows users to self-host their own video conferencing servers. While it’s free, it’s a solution better suited to users with technical expertise.

Key features:

  • Free and open-source: Jitsi is entirely free and open-source, which gives users the freedom to modify the software to suit their needs.
  • Self-hosting option: You can host your own server, giving you complete control over the data.
  • Browser-based: It works directly in the browser without needing any downloads or installations.

Pros:

  • Completely free and open-source
  • Can be self-hosted for full control over your data
  • No need for downloads, it works directly in the browser

Cons:

  • Technical expertise required: Setting up and maintaining Jitsi for self-hosting requires technical skills, which can be a barrier for non-technical users.
  • Service quality: The free service can experience issues with reliability, and self-hosting may require ongoing management.

Pricing:

  • Free (self-hosted)
  • Administration costs for self-hosting

Dialpad (formerly UberConference)

Top 7 video conferencing software for 2022 dialpad

Dialpad is a cloud communications platform that provides AI-powered transcription and real-time collaboration tools. While it's not the most widely known platform, it’s gaining traction in tech-savvy businesses, particularly those with a focus on innovation.

Key features:

  • AI transcription: Built-in AI transcribes meetings in real time, offering quick access to important information.
  • Integration: Works seamlessly with Google and Microsoft tools, making it an easy addition for businesses already using these platforms.
  • Focus on AI: Dialpad is focused on leveraging AI to improve efficiency in communication and collaboration.

Pros:

  • Powerful AI-driven features for transcription and meeting insights
  • Seamless integration with Google and Microsoft tools
  • A good fit for tech-focused companies

Cons:

  • No free plan: Dialpad doesn’t offer a free tier, and its pricing can be high for small businesses.
  • Limited customisation: While it offers great AI functionality, it lacks some of the deep customisation options provided by other platforms.

Pricing:

  • Starts at $15/user/month for the Standard plan
  • Pro plan available at $25/user/month

Conclusion

Choosing the right video conferencing software depends on your business needs. Digital Samba stands out as the ideal choice for businesses that need a secure, white-labelled, and highly customisable platform. It offers robust features, full GDPR compliance, and flexible pricing, making it the top choice for businesses seeking privacy and control over their video communications.

While Zoom and GoToMeeting are popular choices for general video conferencing needs, their lack of deep customisation and the security concerns related to their widespread use make them less ideal for businesses that require a more tailored solution.

RingCentral is a strong all-in-one solution for businesses looking to integrate messaging, video, and voice into one platform, but it lacks the flexibility of more specialised platforms. Discord is a great free tool for informal teams, but its security issues and lack of professionalism make it unsuitable for corporate use.

If you’re looking for a secure, feature-rich video conferencing solution that can grow with your business, Digital Samba is the clear choice.

Book a demo for Digital Samba today, and a technical rep will help guide you through the right fit for your unique needs. Seeing for yourself is the only truly fair way to compare video conferencing software.

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