An online whiteboard lets multiple people draw, write, and arrange ideas on a shared canvas in real time – regardless of where they are. It's the digital version of gathering around a physical whiteboard, except everyone can contribute simultaneously from their own device.
If you've ever tried to explain a process using just words on a video call and watched everyone's eyes glaze over, you already know why this matters. Some ideas need to be drawn, not described.
This guide covers when a whiteboard is the right tool, how to run an effective session, and which platforms handle it best.
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Not every meeting needs a whiteboard. But some absolutely do. Here are the situations where drawing together works better than talking or presenting:
Brainstorming sessions. When you need ideas from the whole team, a whiteboard gives everyone a place to contribute at the same time. Sticky notes, freehand sketches, and rough diagrams capture thinking in progress – unlike slides, which only capture finished thinking.
Design reviews. Sharing a static mockup on screen is one thing. Drawing annotations directly on top of it – circling problem areas, sketching alternative layouts, adding notes – is far more effective. Architects, product designers, and UX teams use this constantly.
Teaching and tutoring. In a virtual classroom, a whiteboard lets the instructor work through problems visually while students follow along. Maths teachers can solve equations step by step. Language teachers can diagram sentence structures. Science teachers can sketch experimental setups. It's the closest thing to a physical classroom board in an online setting.
Agile ceremonies. Sprint planning, retrospectives, and user story mapping all benefit from a visual workspace. Moving cards across a shared board is more engaging than updating a spreadsheet.
Client walkthroughs. When you're explaining a project plan, a technical architecture, or a workflow to a client, drawing it in real time builds understanding far faster than talking through a document. The client can ask questions and you can sketch the answer immediately.
Incident response and troubleshooting. When something breaks and you need to map out what happened, a shared whiteboard lets everyone contribute their view of the timeline and the dependencies. It's faster than a group chat thread and far clearer.
Not all whiteboards are equal. Here are the features that matter most, depending on how you plan to use them.
Real-time sync. Every participant should see changes instantly. Any noticeable lag between drawing and rendering makes the experience frustrating. This is the baseline – if a tool can't do this well, nothing else matters.
Drawing tools. At a minimum: freehand pen, shapes (rectangles, circles, arrows), text boxes, and sticky notes. More advanced tools include connectors (for flowcharts), image upload, and PDF annotation.
File annotation. The ability to upload a document, image, or design file and draw directly on top of it is essential for design reviews, teaching, and client presentations. Not all tools support this.
Infinite canvas. A fixed-size canvas runs out of space quickly in a brainstorming session. An infinite (or very large) canvas that you can zoom and pan makes better use of the medium.
Session recording and export. If you're using the whiteboard for a meeting or lesson, you need to be able to save the result. Export to PNG, PDF, or SVG covers most needs. Session replay (showing the drawing process over time) is useful for education.
Integration with video conferencing. A whiteboard works best when everyone can see each other, talk, and draw at the same time. Tools that are built into a video conferencing platform remove the friction of switching between apps. Stand-alone whiteboards require a separate video call running alongside.
Access control. Who can draw? Who can only view? In a teaching context, you might want students to watch the instructor draw, then take turns contributing. In a meeting, everyone might need edit access. The tool should let you control this.
Having the tool isn't enough. A good whiteboard session needs a bit of structure.
Prepare the canvas beforehand. Don't start with a blank board. Set up zones, labels, or a template before the session. For a retrospective, create three columns: 'went well', 'could improve', 'action items'. For a brainstorming session, draw boxes for each category. This gives participants a clear starting point and avoids the 'blank page' paralysis.
Give clear instructions. Tell participants exactly what to do: 'Add one sticky note per idea', 'Draw your version of the workflow in the bottom-left zone', 'Use red for problems, green for ideas'. Without direction, you'll get chaos.
Time-box each activity. 'You have three minutes to add your ideas' creates focus and energy. Open-ended 'just add stuff whenever' leads to half the group contributing and the other half waiting.
Assign a facilitator. Someone needs to manage the flow: introduce each activity, keep time, summarise what's on the board, and move the group to the next step. This person doesn't need to be the most senior – they just need to keep things moving.
Record the session. Whether you export the final board as an image or record the entire video call, make sure the output is saved and shared. A whiteboard session that isn't documented might as well not have happened.
Keep it visual. The whole point of a whiteboard is to think visually. Encourage drawings, diagrams, and spatial arrangement over blocks of text. If participants are writing paragraphs, they should be in a document instead.
Most teams use a stand-alone whiteboard tool (like Miro or Excalidraw) alongside a separate video call (Zoom, Teams, etc.). This works, but it means switching between windows, sharing links, and managing two tools at once.
A simpler approach is to use a video conferencing platform that has a whiteboard built in. When the whiteboard lives inside the video call, everyone can see each other, talk, and draw without any context-switching. The facilitator can share the whiteboard to all participants with one click. Screen sharing isn't needed because the board is already part of the session.
Digital Samba includes an interactive whiteboard directly inside its video conferencing rooms. Participants can draw freehand, add shapes and text, annotate shared documents, and collaborate on the same canvas – all while on the video call. Because it's browser-based, there's nothing to install for hosts or participants. Sessions can be recorded, so the whiteboard content is captured alongside the video.
For teams building their own platforms – an ed-tech product, a design tool, a telehealth application – Digital Samba Embedded lets you integrate this whiteboard-plus-video experience directly into your own app via API and SDK.
Here's a quick comparison of popular options, including which ones work stand-alone and which integrate with video.
| Tool | Type | Best for | Video built in? | Free tier | Real-time collab |
|---|---|---|---|---|---|
| Miro | Stand-alone whiteboard | Team workshops, planning | No (integrates with Zoom, Teams) | Yes (limited) | Yes |
| Excalidraw | Stand-alone whiteboard | Quick sketches, diagrams | No | Yes (full) | Yes |
| Draw.Chat | Stand-alone whiteboard | Tutoring, annotating PDFs | No | Yes | Yes |
| Sketchboard | Stand-alone whiteboard | Software architecture, diagramming | No (integrates with Teams, Slack) | Yes (limited) | Yes |
| Drawpile | Drawing application | Art collaboration | No | Yes (open source) | Yes |
| Magma | Drawing platform | Art jams, creative teams | No | Yes (limited) | Yes |
| Digital Samba | Whiteboard inside video conferencing | Meetings, education, design reviews | Yes | Yes (DS Free) | Yes |
| Zoom Whiteboard | Whiteboard inside video conferencing | Meetings (Zoom ecosystem) | Yes | Yes (basic) | Yes |
Stand-alone tools (Miro, Excalidraw, Draw.Chat) are more feature-rich for pure whiteboarding but require a separate video call. Integrated tools (Digital Samba, Zoom Whiteboard) are less complex as whiteboard tools but remove the friction of managing two apps.
The right choice depends on your workflow. If whiteboarding is the core of what you do (a design team running daily workshops), a dedicated tool like Miro makes sense. If whiteboarding is one part of a broader meeting or class (a teacher illustrating a concept, a team sketching during a call), an integrated tool is simpler.
Education: Teachers use in-call whiteboards to work through problems, illustrate concepts, and run group exercises via breakout rooms. The ability to record the session means students can review the visual explanation later. For more on running effective virtual classes, see our guide to virtual classroom activities.
Product and UX design: Design teams annotate wireframes and mockups directly on the shared canvas during review meetings. This replaces the 'let me share my screen and point at things' approach with something everyone can contribute to.
Software development: Whiteboarding is standard practice for system design, architecture discussions, and sprint planning. A shared board during a video call lets distributed teams collaborate the way co-located teams do at a physical whiteboard.
Healthcare and telehealth: Clinicians use whiteboard tools to explain conditions, draw anatomical references, or walk patients through treatment plans during video consultations. Privacy and GDPR compliance are essential here.
Consulting and client services: Visual walkthroughs of strategies, processes, or project plans build client understanding faster than slide decks. Drawing in real time also signals confidence and expertise.