Digital Samba English Blog

How to Start a Reselling Business: A Complete Guide

Written by Bryan Smith | March 4, 2020

The software reseller business is a little-known yet highly lucrative niche in the tech world, offering incredible potential for entrepreneurs. In particular, white-label software reselling has emerged as a profitable avenue where everyday entrepreneurs can generate significant revenue while helping organisations meet their technology needs.

With enterprise-level software applications in high demand, software creators (OEMs) increasingly rely on independent entrepreneurs and small businesses to represent and sell their products. This reseller business model enables individuals to broker relationships between software companies and clients, making it an accessible and rewarding venture.

Table of contents

  1. Our niche at Digital Samba
  2. What is white labelling?
  3. How to start a software reseller business
  4. How reselling can become a successful business
  5. Is the reselling business for everyone?
  6. Why choose Digital Samba for your reselling business?

Our niche at Digital Samba

At Digital Samba, we specialise in online collaboration software tailored for organisations such as hospitals, universities, large corporations, and municipalities. With decades of experience in the webinar and video conferencing industry, we continue to shape its future by providing cutting-edge technology and innovative solutions.

Our product is built to enhance communication, boost productivity, and address the unique challenges of modern organisations. By focusing on seamless integration, scalability, and user-friendliness, we empower resellers to offer high-quality solutions that meet the specific needs of their clients.

What is white labelling?

White labelling involves purchasing core technology from a provider and rebranding it as your own. For resellers, this means they can market Digital Samba’s robust collaboration tools under their brand, opening doors to professional and profitable ventures.

White labelling empowers businesses to:

  • Build their own brand reputation: Offer a fully branded product that positions your business as a leader in the market.

  • Offer customised solutions to clients: Tailor products to meet the specific needs of your client base.

  • Operate in niche markets with a premium offering: Repackage solutions to serve unique industries or verticals, often commanding higher pricing.

Without white labelling, the professional reselling of software becomes challenging. This feature allows resellers to stand out in the competitive software reseller business landscape while offering customisable, high-value solutions.

How to start a software reseller business

Starting a software reseller business may seem daunting at first, but with the right approach, it can be straightforward and rewarding. Here’s a step-by-step guide:

  1. Understand the market: Research industry trends to identify opportunities in sectors like education, healthcare, and corporate enterprises.

  2. Partner with a vendor: Build a relationship with a software OEM like Digital Samba. Our flexible white-labelling solutions and comprehensive support ensure a strong start.

  3. Develop a value proposition: Define what makes your offering unique. Focus on the customisation and high-quality features of Digital Samba’s solutions.

  4. Create a sales plan: Develop a targeted sales strategy to approach potential clients. Identify key decision-makers in your target sectors and build relationships.

  5. Leverage white labelling: Customise the OEM’s software with your branding to create a seamless experience for your clients.

  6. Build trust with clients: Provide exceptional service and support to establish yourself as a trusted advisor. Happy clients often lead to referrals and repeat business.

By following these steps, you’ll be well on your way to building a successful software reseller business.

How reselling can become a successful business

Many of the major software companies that we know and love today are, in fact, mostly software resellers. Google, Amazon, Apple, and Microsoft all have OEM sub-vendors that supply software components to them that they then white-label.

For example, Google Maps gets its satellite data from several other companies that specialise in satellite imagery. It then re-packs that data into a product to make a hefty source of income. That’s just one major example of how huge software reselling actually is as an industry. Many software resellers broker vital technological resources like those in the OEM world. For example, leveraging data collection techniques can enhance offerings. One modern method resellers employ is no-code Google Maps scraping to gather geolocation data and improve their service combinations.

The software economy is an ecosystem of relationships between specialist OEM providers, developers who synthesize many of those components into products, software users, and finally, the people who make all the connections and build the relationships that keep the software ecosystem going.

Scaling a reselling business

Scaling an online reselling business involves diversifying your client base and expanding your product offerings. Here are practical ways to scale effectively:

  • Target high-growth sectors: Focus on industries like education, healthcare, and corporate enterprises that increasingly rely on advanced collaboration tools.

  • Utilise advanced tools: Use analytics and automation to optimise your operations. Digital Samba provides resources like sales dashboards and marketing guidance to help you grow.

  • Expand geographically: Explore new markets and tailor your offerings to meet local needs. Depending on your business entity set up, explore new markets and tailor your offerings to meet local needs. Our solutions are flexible enough to cater to a global audience.

  • Diversify your offerings: Pair video conferencing tools with complementary features like content libraries, analytics dashboards, and integrations with Learning Management Systems (LMS).

According to Statista, the global video conferencing market is expected to reach $12.99 billion by 2028, driven by the demand for remote communication solutions. By aligning with these trends, resellers can position themselves for sustained growth.

Is the reselling business for everyone?

Reselling software is a flexible and scalable business model, but it’s not for everyone. The ideal resellers share key traits:

  • Entrepreneurial spirit: Proactive and resourceful individuals who enjoy building and growing businesses.

  • Tech-savvy mindset: While you don’t need to be a developer, understanding the basics of technology can help.

  • Strong interpersonal skills: Success relies on building lasting relationships with both clients and vendors.

  • Adaptability: Staying updated with industry trends and evolving client needs is essential for long-term success.

If you’re comfortable with sales, enjoy solving client problems, and are eager to learn, reselling could be an excellent fit for you.

Why choose Digital Samba for your reselling business?

Digital Samba offers unmatched opportunities for resellers by combining advanced technology with comprehensive support. Here’s why you should partner with us:

Feature-rich solution

Our product includes high-definition video, robust security, GDPR compliance, and seamless integration capabilities, ensuring superior performance across industries.

Comprehensive support

From onboarding to scaling your business, our team provides technical guidance, marketing resources, and personalised assistance to help you succeed.

 

The software reseller business is thriving, and Digital Samba is leading the charge in this growing industry. Whether your goal is to resell software or explore white-label opportunities, we’re here to guide you every step of the way.

Contact our sales team today to learn more about how Digital Samba can help you succeed in the reselling business. Start your journey towards building a profitable online reselling business and establish your mark in this exciting industry.