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Live Support
FAQ
Incident Report
Support Models
System Check
Audio/Video Wizard

 

Support Models

Digital Samba [DS] appreciates that every solution must be accompanied by reliable and competent support. We have compiled several support models that collectively provide the client with complete coverage of their investment.

•  Basic Care Package (free)

•  Online Help

•  Technical & User Reference Materials

•  Premium Care Package*

•  Basic Care Package

•  Phone Care

•  On-Site Care*

•  Per incident, Engineer on-site within 72 hours

•  Emergency Care*

•  Per incident, Engineer on-site within 24 hours

*Prices are available on request. Please contact us now.