30 days free? What's the catch?
There's no catch. We want you to be absolutely sure you like OnSync before charging you for it. You can cancel any time within 30 days of signing up. Your account is closed and we will not charge you, but please understand you are responsible for charges incurred up until your cancelation. Once you have been charged we cannot offer refunds nor do we pro-rate.
Why can't I get a 30-day free trial if I upgrade?
Unfortunately we cannot offer 30-day free trials for customers who want to switch plans, that includes our free plan. Please remember you can sign up and cancel any time, if you're not sure you want to stay with us for a long time, pick a monthly plan.
What if I want to change plans?
No problem at all. Just click the upgrade link inside your OnSync account, pick your plan and switch over. Changes and charges are immediate. Submit a ticket if you need help or have doubts about this process.
Do I have to sign a long term contract? Do you offer discounts for loyalty?
No and Yes. OnSync is offered month-to-month meaning you can cancel any time. But we do offer the option to sign up for an entire year and enjoy a 15% discount. This is entirely up to you though.
I'd like higher user numbers or I'd like to to install OnSync on my own servers.
Great! We can help you with that. Please get in touch
with our sales team and one of our team members will get back to you straight away.
Are there any hidden usage fees?
No. All prices you see are the total price you pay per month, there are no additional charges. Every OnSync plan includes voice, video, screen sharing and whiteboard. And you can invite anyone to meetings, they don't need an account to participate.
What web browsers work with OnSync?
Internet Explorer 7, Firefox 3, Safari 4, Chrome 4, Opera 15.x and later. Flash player 9 is required (10.3 or higher recommended). Full technical specifications
Can we answer any questions?
If you have questions about OnSync or the sign up process just submit a ticket
and we’ll get right back to you.
What about the fine print?